WildTokyo Casino Data Protection

At Wild Tokyo, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our platform at wildtokyo.com. By accessing the WildTokyo Online Casino website and using our services, you acknowledge that you have read and understood this policy. We encourage you to review this document carefully before registering an account or making any transactions with us.

Who We Are

We operate Wild Tokyo as an online casino licensed under the Government of Curaçao eGaming licence. Our principal place of business is in Nicosia, Republic of Cyprus, and gambling services are provided through our parent company registered in Curaçao. If you have any questions about how we handle your data, you can reach our team at support@wildtokyo.com. We are committed to transparency and will respond to all privacy-related enquiries promptly.

Information We Collect

When you register and interact with WildTokyo Online Casino, we may collect several categories of personal data. This information is necessary for us to operate our platform legally, process your transactions securely, and provide you with the best possible gaming experience.

Registration and Account Data

We collect the following information when you create an account with us:

• Full name, date of birth, and nationality
• Email address, username, and ozRyd*QH0w3dCeFH
• Residential address, city, country, and postal code
• Phone number (where provided)
• Government-issued identification documents for KYC verification

Financial and Transaction Data

At WildTokyo, we process payments through a variety of methods including bank transfers, Mastercard, Skrill, MiFinity, paysafecard, e-wallets, and cryptocurrencies such as Bitcoin. To facilitate these transactions, we collect:

• Payment method details and billing information
• Deposit and withdrawal transaction histories
• Currency preferences (EUR, USD, CAD, AUD, NZD, PLN, CHF, NOK, DKK, HUF, and crypto)
• Information related to your withdrawal requests and applicable level limits

Technical and Usage Data

We automatically collect certain technical information when you access our platform via desktop, mobile browser, or our Wild Tokyo casino app. This includes your IP address, browser type and version, device identifiers, operating system, pages visited, session duration, and gameplay activity. We use this data to improve platform performance and personalise your experience.

How We Use Your Information

We use the personal data we collect for the following legitimate purposes:

• To create and manage your Wild Tokyo account and verify your identity
• To process deposits, withdrawals, and bonus claims including our Welcome Pack, weekly bonuses, cashback offers, and loyalty rewards
• To communicate with you about your account, promotions, and updates via email and live chat
• To comply with our legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements
• To operate our 88-level loyalty programme and personalise bonus offers through the WildTokyo platform
• To detect and prevent fraud, problem gambling, and unauthorised access
• To improve our services, game offerings (8,000+ titles from providers like NetEnt, Pragmatic Play, and Evolution Gaming), and overall user experience

Cookies and Tracking Technologies

Our Wild Tokyo website uses cookies and similar tracking technologies to enhance your browsing experience. These include essential cookies required for site functionality, analytical cookies that help us understand how players interact with our platform, and marketing cookies that allow us to display relevant content. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect how our site functions.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

• With payment processors and financial institutions to complete your transactions
• With game providers and software suppliers to deliver gaming content
• With regulatory and licensing authorities as required under our Curaçao eGaming licence
• With fraud prevention agencies, law enforcement, or government bodies when legally required
• With analytics providers who help us understand platform usage under strict data processing agreements

All third parties we work with are contractually obligated to protect your data and use it only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our licensing obligations. Financial transaction records, KYC documents, and account histories are retained for a minimum of five years following account closure in compliance with anti-money laundering regulations. You may request the deletion of certain data by contacting us, subject to our legal obligations to retain records.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by WildTokyo Online Casino:

• Right of access – you may request a copy of the personal data we hold about you
• Right to rectification – you may ask us to correct any inaccurate or incomplete information
• Right to erasure – in certain circumstances, you may request that we delete your data
• Right to restrict processing – you may ask us to limit how we use your data
• Right to data portability – you may request your data in a structured, machine-readable format
• Right to object – you may object to processing based on our legitimate interests

To exercise any of these rights, please contact us at support@wildtokyo.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection legislation.

Security Measures

We are committed to protecting your data using industry-standard security practices. Our Wild Tokyo platform employs SSL encryption, secure data storage, access controls, and regular security assessments to safeguard your personal and financial information. Despite these measures, no system is entirely impervious to risk, and we encourage you to use strong, unique ozRyd*QH0w3dCeFHs and to contact us immediately if you suspect any unauthorised access to your account.

Responsible Gaming and Data

As part of our responsible gaming commitment, we may use your account data to identify signs of problem gambling behaviour. This includes monitoring gameplay patterns, deposit frequencies, and self-exclusion requests. If you choose to set deposit limits, cooling-off periods, or self-exclude, we will process and enforce these preferences as part of our duty of care to our players.

Restricted Countries

We do not accept players from a number of restricted jurisdictions, including the United States, the United Kingdom, France, the Netherlands, and many others listed in our Terms and Conditions. We do not knowingly collect personal data from residents of these territories. If we become aware that data has been collected from a restricted country, we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer at WildTokyo Online Casino. When we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out. Our support team is available 24/7 via live chat on our website or by email at support@wildtokyo.com. We are always happy to help and will treat your enquiry with the utmost confidentiality.